Refund Policy

We stand behind our exclusive 160-file collection with a comprehensive refund guarantee.

30-Day Money-Back Guarantee
Our Refund Guarantee

30 Days

Full refund period from purchase date

No Questions

Simple refund process with valid reason

Full Refund

100% of your payment returned

1. Refund Eligibility

We offer refunds for PayPal purchases of our exclusive 160-file collection under the following conditions:

✅ Eligible for Refund:

  • Purchase made within the last 30 days
  • Technical issues preventing download
  • Content significantly different from description
  • Duplicate purchase made by mistake
  • Unauthorized payment (with proof)

❌ Not Eligible for Refund:

  • Request made after 30 days
  • Content has been shared or distributed
  • Change of mind after successful download
  • Violation of terms of service
  • Free access through offer completion
2. How to Request a Refund

Follow these simple steps to request your refund:

1

Contact Us

Email us at hamzagb416@gmail.com or message our Facebook page

2

Provide Information

Include your PayPal transaction ID, purchase date, and reason for refund

3

Review Process

We'll review your request within 24 hours and respond with next steps

4

Receive Refund

Approved refunds are processed within 5-7 business days to your PayPal account

3. Required Information for Refund Requests

To process your refund quickly, please provide the following information:

📋 Required Details:

  • PayPal Transaction ID - Found in your PayPal receipt email
  • Purchase Date - When you made the payment
  • Email Address - Used for the PayPal payment
  • Reason for Refund - Brief explanation of the issue
  • Screenshots - If technical issues occurred (optional but helpful)

💡 Tip: Having all this information ready will help us process your refund request much faster!

4. Refund Processing Timeline

24 Hours

Initial review and response

2-3 Days

Verification and approval

5-7 Days

Refund appears in PayPal

Note: Refund processing times may vary depending on PayPal's processing schedule and your bank's policies. We'll keep you updated throughout the process.

5. Special Circumstances

🔧 Technical Issues

If you experience download problems or file corruption, we'll first attempt to resolve the technical issue. If unsuccessful, a full refund will be provided.

🚫 Unauthorized Payments

For unauthorized payments, please contact us immediately with proof. We'll work with PayPal to resolve the issue and provide a full refund.

💝 Customer Satisfaction

We want you to be completely satisfied with your purchase. If you're not happy with the content for any valid reason within 30 days, we'll work with you to find a solution or provide a refund.

6. Contact Information for Refunds

For refund requests or questions about our refund policy, please contact us through:

Email Support

Primary method for refund requests

hamzagb416@gmail.com

Response within 24 hours

Facebook Messenger

Quick support and refund assistance

Facebook Support Page

Fast response during business hours

🕐 Support Hours: We respond to refund requests 7 days a week. Most requests are processed within 24 hours.